TKFM Support Center Stripe-secure checkout Radio + Records

Help, receipts, credits, and deliverables — all in one place.

If you purchased a lane on TKFM, this is your HQ: view deliverables, manage credits, resubmit details, or reach the team.

Open My Portal Site Map Pricing

Common destinations

Jump straight to the lane you bought — or start the next step.

Lane support

Tools and workflows that customers use the most.

Need to resubmit details?

If your request needs more info, use your portal to find the request and update it fast.

Best route:

My Portal → Requests/Deliverables → Open Item → Update → Save

Open My Portal Label Deliverables

Policies

Clear terms so customers trust the platform.

Fast answers

I paid—where do I go next?

Open Post‑Checkout to verify and route to the right lane, then finish your submission. If you already submitted, check My Portal for request status.

My credits didn’t show up yet.

Refresh, then open My Portal. If you used Netlify Dev locally, confirm your Stripe key is LIVE (sk_live) so the session can be verified. On production, credits typically award right after checkout.

I need to change my request info.

Go to My Portal and open the request/deliverable item to update details. For Label Studio, you can also use “My Deliverables.”